Hotel Trainee - Room Reservations & Guest Services (Bali, Indonesia)

Kickstart your career in the vibrant hospitality industry with our Hotel Internship Program in Bali! As a Trainee in Room Reservations, you’ll gain hands-on experience in one of the world’s most sought-after tourist destinations. This immersive program is designed to provide you with a comprehensive understanding of hotel operations, from front desk services to guest relations. Join us in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, and be part of a dynamic team that values growth and development.

In this role, you’ll be working closely with our experienced staff to handle room reservations, check-ins, and check-outs. You’ll learn to use industry-standard software like PMS (Property Management System) and CRS (Central Reservation System) to manage bookings efficiently. This is your chance to learn from the best in the industry and build a career that spans across the globe.

📋 Tanggung Jawab Pekerjaan

• Assist in handling room reservations and bookings using PMS and CRS systems
• Provide exceptional guest services, including check-ins, check-outs, and addressing guest inquiries
• Learn and understand hotel policies and procedures
• Assist in maintaining guest records and ensuring accurate documentation
• Collaborate with the front desk team to ensure smooth operations
• Learn to use hotel management software and other relevant tools
• Participate in training sessions and workshops to enhance your skills
• Contribute to a positive and professional work environment

🎓 Kualifikasi & Syarat

• Currently pursuing a degree in Hospitality Management, Tourism, or a related field
• Basic knowledge of English (both written and spoken) is a plus
• Strong communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Willingness to learn and adapt to new tasks and challenges
• Proactive and eager to contribute to team success
• Available to work full-time during the internship period
• Must be at least 18 years old

🛠️ Keahlian

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